1. Introduction
Chillin' Bing Tech OÜ ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our casual gaming services. It also outlines your rights regarding your data. By accessing or using our services, you acknowledge and consent to the practices described herein. If you disagree with any terms, please discontinue use immediately.
2. Information We Collect
To deliver high-quality, personalized gaming experiences, we collect the following categories of information:
2.1 Personal Information
When you register an account or interact with our services, we may collect:
Name (optional, for account personalization).
Email Address (required for account verification and notifications).
Phone Number (optional, for account security or customer support).
This data ensures accurate identity verification and efficient account management.
2.2 Gameplay Data
We collect in-game activity data to optimize services and tailor your experience, including:
Game progress, achievements, playtime, and purchase history.
Interactions with other players (e.g., chat logs, multiplayer sessions).
Analyzing this data helps us refine game mechanics and recommend content aligned with your preferences.
2.3 Automatically Collected Data
Technical data is gathered through cookies and similar technologies:
Device Information: IP address, device ID, browser type, operating system.
Usage Patterns: Session duration, clickstream data, crash reports.
This information supports service stability, trend analysis, and fraud prevention.
3. How We Use Your Information
Your data enables us to:
3.1 Deliver and Improve Services
Personalize game content (e.g., recommending in-game items).
Monitor performance, troubleshoot issues, and roll out updates.
3.2 Advertising and Marketing
Display targeted ads based on your interests (e.g., new games or promotions).
Send updates about features, events, or partnerships.
Opt-Out: Adjust ad preferences in device settings or contact us to unsubscribe.
3.3 Legal Compliance
Investigate violations of our Terms of Service.
Respond to lawful requests from authorities.
4. Data Storage and Security
4.1 Storage Practices
Your data is stored in secure servers located at Harju maakond, Tallinn, Kristiine linnaosa, Seebi tn 1-1501, 11316, protected by:
Encryption: AES-256 for data at rest and in transit.
Access Controls: Multi-factor authentication and role-based permissions.
4.2 Data Retention
We retain personal data for 3–5 years unless legal obligations (e.g., tax laws) require longer periods. Deletion requests will be processed within 30 days.
4.3 Security Measures
While no system is 100% secure, we employ:
Firewalls and Intrusion Detection: To block unauthorized access.
Regular Audits: Conducted by third-party cybersecurity firms (e.g., ISO 27001 compliance).
User Responsibility: Avoid sharing passwords; report suspicious activity promptly.
5. Your Rights and Choices
5.1 Access and Correction
Review or update your data via in-game account settings or by contacting support.
5.2 Account Deletion
Request permanent deletion of your account and data. Note: This action erases all progress and purchases.
5.3 Data Portability
Export your gameplay data in a machine-readable format (e.g., JSON/CSV).
6. Third-Party Sharing
6.1 Service Providers
Trusted partners (e.g., payment processors, analytics tools) receive minimal necessary data under strict confidentiality agreements.
6.2 Advertising Networks
Non-personal data (e.g., device ID, browsing history) may be shared with ad networks like Google AdMob. Use device settings to limit ad tracking.
7. Children’s Privacy
Our services are not intended for users under 13. If we inadvertently collect data from minors, contact us immediately at
[email protected] for deletion.
8. Cookies and Tracking Technologies
We use:
Essential Cookies: For core functionality (e.g., login sessions).
Analytics Cookies: Google Analytics to measure engagement.
Advertising Cookies: Retargeting via platforms like Meta.
Manage preferences via browser settings, but note that blocking cookies may degrade functionality.
9. Policy Updates
We will notify users of material changes via email or in-game alerts. Revised policies take effect 30 days after posting on our website.
10. Contact Us
For questions, requests, or complaints:
Email:
[email protected]
Address: Harju maakond, Tallinn, Kristiine linnaosa, Seebi tn 1-1501, 11316
Response Time: Within 15 business days.
